Frequently Asked Questions

Frequently Asked Questions

Welcome to the ASCENT Information Page

We’re honored to be part of your journey. Below you’ll find answers to some of the most common questions we receive from new and returning clients.

Looking for our Client Booking Agreement? Click here.



What should I order?

Start by asking yourself one simple question: What will bring me the most peace right now?

From there, choose the type of support that resonates:

  • Readings offer intuitive insight and soul guidance.

  • Phone sessions provide real-time clarity and conversation.

  • Coaching supports transformation through structure, depth, and strategy.

There’s no wrong choice — only what will best serve your energy in this moment.



I just placed an order — what happens next?

Once your purchase is complete:

  • Your place on the booking list is reserved.

  • For live sessions, you’ll receive an email to coordinate scheduling.

  • For video readings or exclusive content, delivery is manual and non-automated — so please allow time and trust in divine timing.

You’re officially in line — thank you for your patience and trust.



How long will it take to receive my session?


Delivery timelines vary depending on:

  • Season (e.g., eclipses, retrogrades, portals)

  • Global events or high-volume periods

  • The nature of the order (live call vs. pre-recorded)


In general:

  • Readings may be delivered in 3–14 days.

  • Coaching and calls are typically scheduled within one week.

  • During peak demand, delivery may take up to 30 days.

You will never be forgotten. We are a global crisis ministry, and each order is handled with care and reverence.



Can I expedite my session?

Yes! We offer a Rush Service Add-On for $44.44.

Rush orders are prioritized and scheduled within:

  • 72 hours to 2 weeks, depending on availability

This option is ideal for clients in crisis or in need of quick support. If timing is critical, please email us before purchase to confirm availability.



How do video readings work?

When your session is ready:

  • You will receive a private link to your YouTube video

  • The reading will be a free flow channeling unless you’ve provided details or questions via email

Want to add questions or context? Simply reply to your booking confirmation email as soon as possible.



How will I receive my video reading?

  • Your video will be delivered via email

  • Look for a message in the same thread as your booking

  • The email will include a private YouTube link to your session

You can watch, rewatch, and revisit the message as many times as needed.


Have a question not answered here?

📩 Contact us directly and a member of our team will respond with care.